User Guide

Getting Started

Learn how to create a form and complete initial setup

Inquiry Form Setup

Learn how to configure inquiry form fields and publish your form

Ticket Management

Learn how to manage and respond to incoming inquiries

FAQ Management

Learn how to create, edit, and publish FAQs

Web Page Builder

Learn how to create and publish pages under a form

Discussion Management

Learn how to configure and manage public discussions

Agents & Permissions

Learn how to invite agents and configure their permissions

Notification Settings

Learn how email, browser, and unread notifications work

Billing & Plans

Learn how to select, change, or cancel your plan

Custom Domain Setup

Learn how to configure and verify a custom domain

GitHub Integration

Learn how to create GitHub issues from inquiries

Anti-spam Settings

Learn how to reduce spam with NG words and rate limiting

Markdown Guide

Learn how to write Markdown for FAQs, replies, and public pages

Audit Log

Learn how to review operation history in audit logs

Public Site Check

Learn how to check the public form, FAQs, and discussions

Troubleshooting

Learn how to diagnose common issues