Simplify Inquiry & Request Management
A web service to easily build custom inquiry forms, ticket management, request tracking, and FAQ pages
Get Started for FreeKey Features
Custom Inquiry Forms
Centralize inquiry management with fully customizable forms — track every request from submission to resolution
Ticket & Request Management
Manage incoming inquiries and requests as tickets with agent assignment and progress tracking
FAQ Management
Publish organized FAQs to reduce the number of incoming inquiries
Multi-language Support
Supports Japanese and English to serve a global audience
Custom Domain
Use your own domain to provide a branded inquiry page
External Integrations (GitHub)
Automatically create GitHub Issues from inquiries to centrally manage support with your development team
Discussion
Team members can discuss and share information about forms in threaded conversations
Announcements
Admins can post and display announcements to users
Spam Protection
Block posts containing specified keywords and restrict repeated submissions
Web Page Builder
Create Markdown-based guide pages and publish them under each form URL
Pricing Plans
Choose the plan that fits your needs
Free
¥0
/month
Essential inquiry management features available for free
✓
1 agent
✓
1 custom inquiry form
✓
Ticket management & assignment
✓
Discussion
✓
Announcements
✓
1 text-based web page
✓
Japanese & English support
Paid Plans
Add-ons on top of the free plan
Additional agent
¥200
/month per agent
Additional form
¥500
/month per form
Custom domain
¥500
/month per form
FAQ management
¥500
/month per form
GitHub Issue integration
¥500
/month per form
Additional web page
¥200
/month per published page